guarantee

WARRANTY SCOPE

Implied warranties
In the event of a defective delivery, you are entitled to repair, replacement or, if applicable, a reduction or withdrawal in accordance with the applicable statutory provisions.

No claim to legal guarantee for glass lids
There is no guarantee for glass lids. This applies regardless of the type of damage, be it due to improper handling, falls, thermal stress or mechanical influences. Damage to glass lids resulting from these or similar causes is expressly excluded from any warranty. In particular, over-tightening the screw on the lid knob.

The following warranty claims cannot be taken into account

• if the dishes are damaged or destroyed due to force majeure or environmental influences.
• Damage caused by normal wear and tear, mishandling, use outside of normal household conditions or as a result of failure to follow the accompanying care and use instructions or improper maintenance.
• if the cookware has been repaired by persons not authorized to do so.
• if the cookware shows mechanical damage of any kind.
• Scratches, stains, discoloration, damage caused by overheating to the interior or exterior, use in the dishwasher or other misuse of the product.
• A slight discoloration on the aluminum that can occur due to heating is harmless and does not affect the cooking result.

We assume the statutory warranty claims for material defects or production defects.